Cancellation And Refund

 

Cancellation and Refund Policy

Thank you for shopping at Blissful Bedsheets! We want to ensure that your experience with us is smooth and hassle-free. This Cancellation and Refund Policy outlines the terms and procedures regarding cancellations, returns, and refunds for orders placed on our website.

1. Order Cancellation

We understand that sometimes plans change. If you need to cancel an order, please follow the guidelines below:

  • Cancellation Window: Orders can be canceled for a full refund if the request is made before the product has been shipped. Once an order is shipped, it cannot be canceled, and the item(s) will need to be returned according to our Return Policy.

  • How to Cancel: To cancel an order, please contact our Customer Support team as soon as possible at [support@blissfulbedsheets.com] with the subject line “Order Cancellation.” Be sure to include your order number and any other relevant details to expedite the cancellation process.

  • Cancellation Confirmation: Once your cancellation request is received, we will send you a confirmation email. If the order has already been processed or shipped, we will inform you and guide you through the return process.

2. Refunds

We offer refunds for eligible products in accordance with our Return Policy.

  • Refund Eligibility: Refunds will be issued under the following circumstances:

    • You cancel the order before it is shipped.

    • You return a product in unused, unopened condition within 30 days of receiving it.

    • You receive a defective or damaged item and it is reported within 7 days of delivery.

  • Refund Process:

    • Once a return is approved and the product is received back at our warehouse, we will process your refund to the original payment method.

    • Refunds typically take 5-7 business days to appear in your account after processing.

  • Shipping Costs: Please note that shipping fees are non-refundable, except in cases where the product is defective or damaged.

3. Returns

We offer a 30-day return policy for unused and unopened items.

  • Return Eligibility:

    • The product must be unused, unwashed, and in its original condition and packaging.

    • Bedding items that have been opened or used cannot be returned for hygiene reasons, unless they are defective or damaged.

  • Return Instructions:

    • To return a product, please contact our Customer Support team at [support@blissfulbedsheets.com] to request a return authorization.

    • Once your return is authorized, we will provide you with return instructions and an address for shipping.

    • Return shipping is the responsibility of the customer, unless the return is due to a defect or damage.

  • Inspection of Returned Items: Returned items will be inspected upon arrival. If the product is found to be in used or unsellable condition, the return may be rejected, and the item will be sent back to you.

4. Damaged or Defective Items

We take great care in ensuring our products reach you in perfect condition. If your product arrives damaged or defective, we are happy to assist you.

  • Report Damages or Defects: Please contact our Customer Support team within 7 days of receiving the item if it is damaged or defective. Include photos of the damage or defect, along with your order number, so we can process your request as quickly as possible.

  • Replacement or Refund: For defective or damaged items, you can either:

    • Receive a replacement product at no additional cost.

    • Request a full refund for the purchase price of the item.

5. Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns or issue refunds on the following items:

  • Opened or used bedding, including bedsheets, pillowcases, and duvet covers.

  • Any items marked as “final sale” or “clearance.”

6. Refund Processing Time

  • Once your return is received and inspected, we will notify you via email about the status of your refund.

  • Refunds are processed to your original payment method. Depending on your bank or payment provider, it may take 5-7 business days for the funds to appear in your account.

7. Contact Us

If you have any questions or concerns regarding cancellations or refunds, feel free to reach out to us. Our customer support team is here to help!

Blissful Bedsheets
Email: blissfulbedsheet@gmail.com
Phone: +91-8619639035
Address: Near RK Cake House, Gandhi Colony, Churu, Rajasthan

We value your business and strive to provide an excellent shopping experience. Thank you for choosing Blissful Bedsheets!

Please Note: This Cancellation and Refund Policy may be updated periodically. We encourage you to review it regularly to stay informed about any changes.